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Delivery & Returns

Our Delivery Services and Charges are listed below:

  • FREE delivery for all orders over £40 using promocode 'KISS'
  • UK Standard Delivery £3.00, estimated delivery 3-5 working days
  • EU Standard Delivery £7.00, estimated delivery 7-10 working days

All returned goods will be examined upon receipt. For reasons of hygiene we are unable to offer refunds, replacements or exchanges on any opened or used goods. We will process your return as quickly as possible and will notify you by email once your refund, replacement or exchange has been processed, no later than 7 working days after we have received the goods. Please note that delivery charges are not refunded. Without exception, we will not accept returns on open or used items, unless the item is faulty. Products on special offer or explicitly noted as non-returnable cannot be returned. For your protection, we recommend that you use a recorded-delivery service to return items as we cannot be responsible for any parcels lost by the carrier when being returned to us.
All returned goods will be examined upon receipt. For reasons of hygiene we are unable to offer refunds, replacements or exchanges on any opened or used goods. We will process your return as quickly as possible and will notify you by email once your refund, replacement or exchange has been processed, no later than 7 working days after we have received the goods. Please note that delivery charges are not refunded. Without exception, we will not accept returns on open or used items, unless the item is faulty. Products on special offer or explicitly noted as non-returnable cannot be returned. For your protection, we recommend that you use a recorded-delivery service to return items as we cannot be responsible for any parcels lost by the carrier when being returned to us.

Please note that international parcels may be subject to customs charges in your home country.  Please check your country’s tax laws to find out what tax charges may apply.  You are responsible for any local tax applied to your order by authorities/customs.

Please keep track of your account for information regarding your order.

Our products are free of the most common allergens such as artificial colour and fragrance. However some people may find they are sensitive to essential oils and any substance, natural or chemical, is capable of triggering sensitivities - we are all unique and individual! For your protection we always list the complete ingredient listings next to the products we stock, so if you know you are sensitive to certain ingredients you can check whether or not they are in the product. However we regret that we are not able to offer a refund, credit or exchange if, after using a product, you find you are sensitive to it or it is unsuitable for your needs. 

Please note that natural products can often trigger a 'detox reaction' or a 'healing response' for the first few days of use; you may notice increased redness in the skin or outbreaks. In most cases this is a normal & healthy response and is an indication that your skin is responding to the therapeutic properties of the product. If you would like further advice please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

If you decide you no longer wish to keep the goods you have purchased we will refund, exchange or offer a credit note for the product(s) if you return the goods in their original condition and packaging, at your own expense, within 10 days of receiving your order. Where goods are faulty, or were sent in error, we will refund any postage costs you incur returning the items.

All returns should be sent with your invoice (or a copy) and details of why you are returning the item(s) to the address shown below:

Blush'n'Kiss

PO Box 1150

St Albans

AL1 9WA

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